We work with PostNL to deliver your order as soon as possible. Shipments are delivered from Monday to Saturday within the Netherlands and Belgium.
Ordered before 20:00h on workdays and Sundays, shipped today.
Please note: We have a minimum order amount of €17.50 (incl. VAT).
Shipping costs
| Shipping costs | Free from | Delivery time ± | |
 Nederland |
€4,95 | €60,- | 1 day |
België |
€6,95 | €75,- | 1 day |
 Luxembourg |
€11,95 | €150,- | 2-3 days |
 Duitsland |
€6,95 | €75,- | 2-3 days |
International shipping costs
| Shipping costs | Free from | Delivery time ± ** | |
 Andorra |
€31,95 | - | 5-7 days |
 Australia |
€51,95 | - | 9-13 days |
 Austria |
€9,95 | €150,- | 3-5 days |
 Bosnia and Herzegovina |
€31,95 | - | 6-12 days |
 Bulgaria |
€24,95 | - | 4-6 days |
 Czech Republic |
€9,95 | €150,- | 3-5 days |
 Denmark |
€13,95 | €150,- | 2-3 days |
 France |
Due to delivery problems, we no longer ship to France | ||
 Finland |
€13,95 | €150,- | 4-5 days |
 Hungary |
€15,95 | €150 | 4-5 days |
 Ireland |
€17,95 | - | 7-9 days |
 Israël |
€47,95 | - | 7-14 days |
 Italy |
€11,95 | €150,- | 3-5 days |
 Croatia |
€25,95 | - | 5-8 days |
 Latvia |
€22,95 | - | 3-6 days |
 Lithuania |
€22,95 | - | 4-6 days |
 Monaco |
€15,95 | €150,- | 5-7 days |
 Norway |
€21,95 | - | 5-8 days |
 Northern-Macedonia |
€31,95 | - | 5-12 days |
 Moldova |
€47,95 | - | 4-8 days |
 Poland |
€11,95 | €150,- | 4-6 days |
 Portugal |
€17,95 | €150,- | 4-5 days |
 Romania |
€24,95 | - | 3-6 days |
 Slovakia |
€15,95 | €150 | 3-5 days |
 Slovenia |
€19,95 | - | 2-4 days |
 Spain |
€15,95 | €150,- | 3-5 days |
 Sweden |
€18,95 | €150,- | 3-5 days |
 Switzerland |
€21,95 | - | 3-4 days |
 United Arab Emirates |
€47,95 | - | 4-8 days |
 United Kingdom |
€19,95 | €150,- | 4-6 days |
 United States |
€51,95 | - | 6-9 days |
** Delivery times in working days and indicative only, the actual delivery time may differ
Other countries
Is the country of shipment not in the overview above? Please contact us at support@biolovers.nl for a customized shipping quote.
Delivery Time & Delays
It is possible that your package is on the road longer than you are used to. This may be due to holidays, busyness at PostNL or other external factors. Do you want to know if there are delays at PostNL? Please contact us at support@biolovers.nl or visit the PostNL website.
Public holidays
- New Year's Day
- Good Friday
- Easter (Easter Monday and Easter Monday)
- Royal day
- Liberation Day
- Ascension Day
- Pentecost (first and second day of Pentecost)
- Christmas (Christmas and Boxing Day)
- New Year's Eve
Orders on public holidays will be shipped the next working day.
First delivery attempt failed? Parcel not picked up?
If you are not at home at the first delivery attempt, PostNL will offer the package to a collection point nearby. This can be picked up during 5 working days before the package is returned. As soon as the package is returned, the purchase amount will be refunded less € 5.95 return and administration costs.
Package lost or damaged?
Don't panic, we are happy to help you. Please contact our customer service via e-mail, state your order number and a brief explanation. In case of a damaged package or product, also send photos.
Return
If you have changed your mind, you can return it at your own expense and without giving any reason. Report your return within 14 days of receipt, then you have another 14 days to return the package. If you make use of your right of withdrawal, the product will be returned with all accessories supplied and – if reasonably possible – in its original condition and packaging. If the product is used, opened or missing a seal, we unfortunately cannot take it back for hygienic reasons.
- Report return : To return (part of) your order, you must send an email to support@biolovers.nl within 14 days of receipt, containing the following information: order number, product name, number of pieces and possibly the track & trace number .
- Return : After reporting your return, you have 14 days to return your order. Use a trackable or insured method such as registered delivery and request proof of postage from your post office. Returns can be sent to:
Biolovers
attn Returns
Corsicaweg 10
1044AB Amsterdam
The Netherlands
- Refund : When we have received your return properly and the product is unopened and unused, we will process your return. You can expect the purchase amount on your account within 7 days. If payment afterwards is used, the payment obligation for the returned product will lapse.
Other questions?
Our customer service is happy to help you via e-mail, chat or telephone. View our details on the customer service page.